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Remote service Chinese EVs · worldwide

Your Chinese EV,
fixed from China.
Without leaving your driveway.

OEM engineers in China connect to your car over an ENET cable and your Windows PC, then run the same factory diagnostic tools the dealer uses. OTA updates, fault-code clearing, ECU coding, key programming and crash-lock recovery for 20 brands.

01 · you
Vehicle
Parked, charging, ignition on.
02 · you
ENET cable
OBD-II to Ethernet. Any DoIP lead for most brands.
03 · you
Windows PC
Runs EV Fix Connector. No install skills needed.
04 · us
Encrypted link
A private tunnel over the internet. Diagnostic traffic only.
05 · us
OEM engineer's laptop
Factory diagnostic software, the same tool the dealer uses.
06 · us
OEM cloud
Security login, VIN-matched software, coding data.
Brands
20 Chinese EV makers
You need
ENET cable + Windows PC
Session
30 to 90 min
Price
From $118, fixed quote first
01 Brands we cover

The brands the dealer network abroad cannot touch.

Exported Chinese EVs often land in countries with no authorised service, or with a dealer who has no access to the OEM software. Our engineers do. If your brand is not below, ask anyway.

  • BYD
  • Denza
  • Li Auto
  • NIO
  • XPeng
  • Zeekr
  • Xiaomi
  • Tesla
  • MG
  • Haval
  • Leapmotor
  • Chery
  • Lynk & Co
  • Polestar
  • Avatr
  • Hongqi
  • Voyah
  • IM Motors
  • Smart
  • Geely Galaxy
02 Service menu

Four things you can book.

Four service categories. One booking form. We confirm the session fee before you pay, and you can decline at no cost.

03 Example cases

What a remote session actually fixes.

6 jobs we run every week, written up the way we log them. Each one ends with the car back to normal and a record of what was done.

  1. 01
    Software

    OTA update that never arrives outside China

    60 to 90 minBYD · XPeng · Zeekr
    Symptom
    Car exported from China stays on year-old firmware. The OEM cloud refuses to push OTA packages to a VIN registered abroad, so bugs the update fixed are still there.
    Fix
    Engineer pulls the correct package for the VIN from the OEM backend and flashes it over the ENET link, module by module, with the factory tool.
    Result
    Latest firmware, new features enabled, release notes shared with the owner.
  2. 02
    Fault codes

    Permanent warning lamp from a China-only module

    U0198U010030 to 45 minNIO · Li Auto · BYD
    Symptom
    Telematics box or 4G module cannot reach its home network abroad. It throws a lost-communication fault on every drive and the dash shows a warning that will not clear.
    Fix
    Engineer codes the module out of the gateway configuration or disables the check in the affected controllers, exactly as a dealer would for a spec change.
    Result
    Warning lamp gone. Other diagnostics remain intact, nothing is masked.
  3. 03
    ECU coding

    Replacement module needs VIN write and coding

    45 to 60 minZeekr · Polestar · Lynk & Co
    Symptom
    Workshop fitted a new BCM, radar or camera but the car rejects it: wrong VIN, wrong variant coding, functions greyed out.
    Fix
    Engineer writes the VIN, applies the variant coding for the exact trim and runs the post-replacement routines from the OEM tool.
    Result
    Module accepted, functions restored, no trip to a dealer that does not exist in your country.
  4. 04
    Keys

    Lost or extra smart key, NFC card pairing

    30 to 45 minBYD · MG · Xiaomi
    Symptom
    Only one working key left, or a second-hand car came with none. Local locksmiths have no OEM security access for the brand.
    Fix
    Engineer authenticates against the OEM security server, adds the new key or card and revokes the lost ones.
    Result
    Keys paired, old ones dead. Works with keys ordered from us or sourced locally.
  5. 05
    Accident recovery

    Car locked out after a collision

    B1901P0A0D45 to 60 minBYD · Denza · Leapmotor
    Symptom
    After an airbag event the high-voltage contactors stay open and the car refuses to drive, even though the body repair is finished.
    Fix
    Engineer clears the crash record in the airbag controller and the battery management system, then re-enables high voltage after checks.
    Result
    Car drives again. Insurance repair completed locally instead of being written off.
  6. 06
    Calibration

    ADAS camera calibration after a windscreen change

    45 to 60 minLi Auto · Avatr · Voyah
    Symptom
    New windscreen fitted, lane keeping and adaptive cruise disabled with a calibration fault.
    Fix
    Engineer runs the OEM static or dynamic calibration routine while your workshop positions the target board.
    Result
    Driver assistance back online, calibration report saved for your records.
04 How a session works

Six links between your car and the OEM cloud.

You provide the first three. We provide the rest. The engineer's software sees your car as if it were parked in a dealership in Shenzhen.

01 · you
Vehicle
Parked, charging, ignition on.
02 · you
ENET cable
OBD-II to Ethernet. Any DoIP lead for most brands.
03 · you
Windows PC
Runs EV Fix Connector. No install skills needed.
04 · us
Encrypted link
A private tunnel over the internet. Diagnostic traffic only.
05 · us
OEM engineer's laptop
Factory diagnostic software, the same tool the dealer uses.
06 · us
OEM cloud
Security login, VIN-matched software, coding data.
What you provide
What we provide

Four steps from plugging in to a working repair plan.

  1. Connect

    Plug the car into your Windows PC with an ENET cable and open EV Fix Connector.

  2. Bridge

    A secure gateway connects you to the OEM diagnostic systems the engineer signs into at work.

  3. Diagnose

    An OEM engineer reads codes, runs live tests, and codes ECUs with the factory tools they use day-to-day.

  4. Repair

    The engineer pinpoints the fault and walks you through parts and procedure live during the session.

All you need to have

An ENET cable

OBD-II on one end, RJ45 Ethernet on the other. Plugs in under the dashboard. Generic DoIP cables cost about $20 online and cover most brands. Don't have one? We can ship it with the booking.

A Windows PC

Windows 10 or 11 with an Ethernet port and ordinary home internet. You install EV Fix Connector, click connect, and the engineer takes it from there while you watch.

05 Pricing

What a session typically costs

Indicative reference for our most popular brands. The engineer confirms the exact fee at booking time. 50+ models supported in total.

BrandModelsDiagnosticsKey programmingAccident unlock
BYDAtto / Dolphin / Seal / Sealion$118$118
BYDDenza / Fangchengbao / Yangwang$152$152
Li AutoL6 / L7 / L8 / L9 (system < 8.0)$152$372$406
Li AutoL6 / L7 / L8 / L9 (system ≥ 8.0)$372$372$406
Zeekr001 / X / 007 / 7X / 009$152$161$406
XPengAll models$152$203$406
NIOAll models$372$372$592
XiaomiSU7 / YU7$372$372$777
Other brandsConfirmed by the engineer at booking$200$250$500

USD per session. ECU coding is quoted per job. A dash means the service is not offered for that model group. No charge if the engineer cannot do the job.

06 Book

Tell us what the car is doing. We quote before you pay.

Bookings are reviewed by a person, not a bot. Expect a reply within one working day with a fixed price and the engineer's availability.

Book a diagnostic session

Sessions from $118 · 30 to 90 min